- Product: insert product
- Product Version: insert product version
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
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Oh dear, the poor person. I will never forget the face of one un-named colleague when in front of his eyes the KB update he just started corrupted a customer’s Verde database and he realised that he just deleted by mistake all the backup files
Thanks to Brian who kept this piece of history I am sharing with you the attached most hilarious pre SaaS support case ever submitted.ank you for participating in yesterday's Summon-over-Alma Workshop #1. Here's the recording in case you weren't able to join or would like to reference it in the future Please see attached presentation used during the session. Thank you Tami and Nicola for providing an excellent session!
The 3rd party company we use for PDF exports is called Prince . I partnered with Scott, one of our Level 2 Support agents, and he said that you're more than welcome to go through Prince's documents and forums if you'd like.
What I can do on my end is submit a Feature Request for you to hopefully have Prince updated to be able to support those Romanian characters with diacritics.
Thanks Eldad, and have a great rest of the week!
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- Article last edited: 06-Jul-2017