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    selfcheck/UB/Clusters:Patron name information no longer appearing on 3M receipt

    • Article Type: General
    • Product: Voyager
    • Product Version: 7.0.2

    Description:
    Bug Report Form for Issue 16384-5827
    Module: Self Check/ Circulation Clusters/ Universal Borrowing
    Release(s) replicated in: 7.0.2
    Server Platform(s) affected: Solaris
    Loss of functionality from (previous version, if applicable): 6.2

    Expected Results:
    Charge Receipts for UB transactions in Self Check should include patron names.

    Actual Results:
    Charge Receipts for UB transactions in Self Check do not include patron names.

    Replication steps:
    1. Charge an item out to a patron in a UB transaction.
    2. Receipt prints but does not include patron name.

    Other information:
    Selfcheck Logging shows the following when patron information is sent:
    Tue Mar 17 14:28:55 2009 Sent to client: 64 00020090317 142855000000000001000000010001AO|AAVLO71|AE|CA0000|CB0000|BLY|CQY|AV|BU014291|AFPatron validated successfully.|AFERROR -- a database or system error occurred.|PT|

    log.voyager shows the following error:
    circsvr[5370] - ERROR - Tue Mar 17 14:28:55 2009
    - SQL_FindPatronBarcode - pat_sql__ppc.cxx[5509]
    Not enough info to get barcodes.

    Resolution:


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged