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    Why Do Some Item Statuses Show as Available in WebVoyage?

    Article Type: Q&A

    • Product: Voyager
    • Product Version: 8.2.1

    Question

    Why can't the item status be changed in the circulation or catalog modules to reflect the item status of Catalog Review, Circulation Review, Claims Returned, Damaged and Withdrawn in WebVoyage?
    In the OPAC, the item always shows as Available.

    Answer

    Item status is ranked. A status is only viewed in the module if all of the other statuses currently applied to the item are below it in rank. Thus, a status higher on the list takes precedence over a status lower on the list. Catalog Review, Circulation Review, Claims Returned, Damaged and Withdrawn can only be applied in addition to another status. That status determines whether the item displays as available.

    Additional Information

    See Circulation User's Guide, "List of Possible Item Statuses" for a complete ranked list of possible item statuses and details of each status.

    Category: Opac


    • Article last edited: 3/11/2014
    //doorbell.io feedback widged