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    WEBV: Error Logs for Tomcat

    • Article Type: General
    • Product: Voyager
    • Product Version: 7.0.1

    Question

    Where can I find error logs for Tomcat?

    Answer

    Tomcat maintains verbose access and error logs. When a problem occurs in WebVoyage, a number of logs will be updated with the Java errors. These logs are particularly useful when troubleshooting problems that occur as a result of customizing WebVoyage. If you encounter the error_500.html page, check the Tomcat logs at:

    /m1/voyager/xxxdb/tomcat/vwebv/logs

    The useful files to check will be the vwebv.YYYY-MM-DD.log and catalina.out logs. Amidst the long list of java errors, look for the messages around “Root Cause” and “Caused by:” lines. You can, at times, get very clear feedback such as ‘The string "--" is not permitted within comments.’ Errors like these will get you started tracking down the source of the problem.
     


    • Article last edited: 06-Mar-2015
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