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    Update Item Status: Unable to update. Item is in circulation." Why?"

    • Article Type: General
    • Product: Voyager

    Description:
    * Update Item Status in Pick and Scan is "Unable to update. Item is in circulation" when try to add Media Type to item.

    Resolution:
    Item is currently In Transit.
    1. Log into Circulation Happening Location in item's policy group.
    2. Discharge item.

    This will remove In Transit status from item; can then add Media Type to item.


    • Article last edited: 3/24/2015
    //doorbell.io feedback widged