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  • ExLibris Dev

    Unable to edit pending requests from patron window in circulation client

    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 9
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Symptoms

    Operators are unable to edit holds or recalls from the Patron Request Information window when a patron has an active request

    Defect Status

    Issue VYG-6394 is resolved for Voyager 9.1.1

    Replication Steps

    1. Charge item to Patron A.
    2. Patron B requests hold/recall on the item.
    3. Operator opens the Patron>Patron Request Information window, highlights hold to be edited, and Edit button is inoperable.

    Workaround

    Edit holds and recalls in the item window.

    Category: Circulation


    //doorbell.io feedback widged