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    Unable to edit patron, default date error

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms:
    * In Circulation, click Patron, choose Edit Patron, get a window with the following error message:
    "A database error occurred while trying to retrieve patron default dates."

    Cause:
    Maximum value that can be set for an expire or purge date is 12/31/2382. One of those dates is trying to calculate date beyond this maximum value.

    Resolution:
    1. System Administration > Circulation > Patron Default Dates
    2. Set Expire Date to use Exact Date or calculate Relative Date equal to or less than 12/31/2382.
    3. Set Purge Date to use Exact Date or calculate Relative Date equal to or less than 12/31/2382.
    4. Click Save.

    Additional Information

    Patron Default Dates introduced in Voyager 8.0.0. System Administration User's Guide revised for 8.2.0 to note maximum value for expire and purge dates.

    Category: Circulation


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged