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    UB Request form is not available in remote database

    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 9.1.0 - 9.2.1
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Symptoms

    • UB Request form is not available in WebVoyage
    • Local Database is not selected for UB Request form in patron's home db

    Defect Status

    Issue VYG-6804 is resolved in Voyager 9.2.1 and higher.

    Replication Steps

    1. Library A > SysAdmin > OPAC Configuration > Request Forms > UB Request, make sure the Local database is not selected.
    2. Search Library B for an item
    3. Select Make a Request and input barcode and last name of patron from Library A
    4. The UB request form is not available to select

    Workaround

    Select the local database in Library A > SysAdmin > OPAC Configuration > Request Forms > UB Request.

     


     

    Article last edited: 17-May-2016

     

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