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    Trying to use "Relink" button on invoice results in error

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.1

    Problem Symptoms:
    ?€¢ Purchase Order (PO) created via BulkImport; Invoice created via EDI file.
    ?€¢ Price on each PO line item is $0.00
    ?€¢ PO does not appear to be linked to any Invoices
    ?€¢ Invoice line items have no line item status and are not linked to any bib information
    ?€¢ Attempting to use Invoice "Relink..." button results in error message:
    "No approved PO(s) with the same vendor as your invoice was found!"

    Cause:
    Purchase order must be Approved prior to relinking process.

    Resolution:
    1. Approve Purchase Order; Save.
    2. On Invoice, highlight line item
    3. Use "Relink..." button to link Invoice line item to PO line item
    4. Repeat for each line item on the Invoice.

    Category: Acquisitions


    • Article last edited: 2/28/2014
    //doorbell.io feedback widged