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    There are no files=string!" during AutoUpdate

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms

    • Recently upgraded & trying to use AutoUpdate
    • Updated voyager.ini file's [Upgrade] stanza for AutoUpdate
    • Attempt to update clients results in "There are no files=strings!"

    Cause

    One or more of the following:

    • [Upgrade] stanza entries missing ending slash.
    • update.txt missing on server
    • Default password for "clients" user has been changed on server, and does not match password in [Upgrade] stanza.

    Resolution

    1. Open voyager.ini file on PC for editing.
    2. Locate the [Upgrade] stanza.
    3. Edit the Voyager= and Media= entries so they end with a slash. Example: Voyager=http://<user>:<pass>@<server IP or hostname>:7099/autoupdate/voyager/
    4. Save the file.
    5. Launch client to trigger AutoUpdate.

    or

    1. Log on to server as voyager user.
    2. Ensure update.txt is in /m1/voyager/clients/autoupdate/voyager
    3. Ensure update.txt begins with

    files=

    <list of files & relative paths for update>

    Additional Information

    See Voyager Technical User's Guide for more on AutoUpdate.

     


    • Article last edited: 08-Oct-2013
    //doorbell.io feedback widged