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    SysAdmin: circ policy definition: copied policies do not save changes

    • Article Type: General
    • Product: Voyager
    • Product Version: 2003.1

    Problem Symptoms:
    ? Matrix settings can be copied from an existing patron group / item type combination to a new entry
    ? If operator attempts to copy matrix settings from existing entry to existing entry, receive error:
    System Error
    Duplicate Record
    Return Code: 4
    Module: Save Circulation Policy Matrix Definition

    Cause:
    This behavior is a result of Issue VYG-4195.

    Resolution:
    Issue VYG-4195 is resolved for Voyager 9.1.0 and higher.

    Additional Information

    Replication Steps
    1. Go to SysAdmin > Circulation > Circulation Policy Definitions > Edit Main Circ Group > Matrix tab
    2. Highlight "Courtesy Patron / atlas" (Patron Group - Item type)
    3. Click COPY
    4. Highlight an existing combination (ex. Courtesy Patron - cd)
    5. Make a change (ie. Check the recall box), then click Save
    6. Receive error:
    System Error
    Duplicate Record
    Return Code: 4
    Module: Save Circulation Policy Matrix Definition
    7. Go back and Copy an existing combination (ex. Courtesy Patron - atlas) to a new combination not already defined within the matrix (ex. Courtesy Patron - three dimensional object)
    8. Make a change and click Save
    9. Changes are saved correctly

    Category: System Admin - Voyager

    Subject: Voyager


    • Article last edited: 10/17/2014
    //doorbell.io feedback widged