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    Sort by" not working in OPAC search results lists

    • Article Type: General
    • Product: Voyager
    • Product Version: All

    Problem Symptoms:
    When try to re-sort search results in the OPAC, the following is logged in the /m1/voyager/xxxdb/log/log.voyager file on the server:

    keysvr[24481] - ERROR - Wed Dec 18 14:48:41 2013
    - bibsorter::brutesort - bibsorter.cpp[2728]
    Can not sort map status=2
    keysvr[24481] - ERROR - Wed Dec 18 14:48:41 2013
    - keywordsearch::sort - keyword.cpp[1188]
    Result sorting failure. Field1=title Field2= Field3=
    opacsvr[24472] - ERROR - Wed Dec 18 14:48:41 2013
    - keyindex::sort - keyindex.cpp[480]
    Receive update failure!
    opacsvr[24472] - ERROR - Wed Dec 18 14:48:41 2013
    - searchmotor::PostSortSearch - searchmotor.cpp[6484]
    Keyword sort query failure!

    Cause:
    Fewer keyword index static files causing sort failure regardless of regen.
    OR
    Static keyword files or bib_text files not listed in voyager.ini file for xxxdb.

    Resolution:
    To ensure correct number of static files created when regens run:
    1. In /m1/incoming/regen, go to the current regen folder such as UTILITY.xxxxdb.mmddyy.
    2. In REGEN.indexes file, specify PARALLELIZATION=3 (or more than 3) to even out the keyword index static files during next keyword regen.

    If static keyword files or bib_text files exist in /m1/voyager/xxxdb/data but are not listed in /m1/voyager/xxxdb/ini/voyager.ini, either add them to the file or open a Case with Support to request assistance with this task.

    Category: Keyword Server


    • Article last edited: 6/18/2014
    //doorbell.io feedback widged