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    Shelfcheck:recall items count is always 0

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Description:
    Bug Report Form for Issue 16384-15985

    Module(s): Self Check
    Server platform(s) affected: Solaris
    Release(s) replicated in: 8.0
    Last version without bug (if applicable): N/A

    Expected results:
    Message 64 should send the “Recall Items Count” of recalled items the patron has available on the hold shelf.

    Actual results:
    The “Recall Items Count” is not sent as part of message 64, though the “Hold Items Count” is.

    Workflow implications: A patron may have items available to pick up, but it is not reflected in the 64 message sent by Voyager.

    Replication steps:
    1. Create a recall request for a patron and discharge the item so that it is on the hold shelf.
    2. Below is an example of a patron that has an item that fills a hold request on the hold shelf and an item that fills a recall request on the hold shelf. Only the “Hold Items Count” is populated.

    Selfchk Port: 7031
    Selfchk User: self
    Selfchk Password: check
    Selfchk Location: SELF
    BEGIN Login
    SENDING: 9300|CNself|COcheck|CPSELF
    RECEIVING: 941
    SENDING: 9900802.00
    RECEIVING: 98YYYYYN99800320110818 0906152.00AO|BXYYYYYNYYYNYNNNYN|
    END Login

    BEGIN Stanza Loop
    SENDING: 6300120110816 090215 AO|AAMUCHA|AC|AD|BP|BQ|
    RECEIVING: 64 00020110818 090615000100000002001200000000AO|AAMUCHA|AEMaggie Mucha|CA0001|CB0001|BLY|BHUSD|BV0.00|CQY|BU66736|AFPatron validated successfully.|PTFAC|
    END Stanza Loop

    Resolution:
    Fixed in the selfchk server and circ server for 8.1.1.


    • Article last edited: 3/5/2015
    //doorbell.io feedback widged