Skip to main content
ExLibris
  • Subscribe by RSS
  • ExLibris Dev

    PRIMO: RTA sometimes returns "staff" location name instead of OPAC display name

    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 8.1.1

    Symptoms

    * RTA service sometimes returns the Location name.

    Defect Status

    Issue VYG-4585 / 16384-20066 is resolved for Voyager 9.2.0 and higher.

    Replication Steps

    1. SysAdmin > System > Locations > Edit: make sure that a location has an OPAC display name that differs from the Location Name.
    2. Find a record with the location from step 1.
    3. View the VoyagerAvailabilityService for the record: http://12.345.6.789:7014/vxws/VoyagerAvailabilityService?op=publish_avail&doc_num={BIB_ID}
    4. The Location Name is in the 949 c tag.
    5. Sometimes this name is the OPAC display name and sometimes it is the Location name. Which one displays can vary.

    Workaround

    Make the Location name and OPAC display name identical.

    Category: Interoperability


    //doorbell.io feedback widged