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    ITEM.HISTORICAL CHARGES greater than count of transactions in CIRC TRANS ARCHIVE

    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, Total Care

    Problem symptoms

    Count of rows in CIRC_TRANS_ARCHIVE for a particular ITEM_ID is less than the value of HISTORICAL_CHARGES in ITEM table

    Cause

    Item added to Voyager during initial load with value greater than zero (0) for HISTORICAL_CHARGES.

    Corresponding transaction data was not loaded. CIRC_TRANS_ARCHIVE contains data only for transactions completed in Voyager.

    Resolution

    Verify item was part of initial load. CREATE_DATE and CREATE_OPER_ID will be empty if this is true.

    SELECT CREATE_DATE
    ,CREATE_OPER_ID
    FROM ITEM
    WHERE ITEM_ID=nnnn;

    If these values are not empty

     


    • Article last edited: 24-Jan-2017
    //doorbell.io feedback widged