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    Errors in ARS mhs_msg.log: Failure retrieving title/author for item_id

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.1

    Problem Symptoms:
    ?€¢ Receive error message in mhs_msg.log:
    Failure retrieving title/author for item_id 1341487
    SQL Error: ORA-01403: no data found

    Cause:
    Deleting item record while item still in remote storage queue results in orphaned data in remote_storage_queue table

    Resolution:
    Open a Case with Voyager Support for assistance.

    Category: Voyager


    • Article last edited: 4/17/2014
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