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  • ExLibris Dev

    Cannot discharge item, valid calendar not found

    • Article Type: General
    • Product: Voyager
    • Product Version: 7.2.1
    • Relevant for Installation Type: Total Care; Dedicated-Direct; Direct; Local

    Problem Symptoms
    * Attempting to discharge item results in one of the following errors:
    An error occurred while attempting to process discharge request.
    Valid circulation calendar not found. Please consult the System Administrator.
    * Operator manually changed item's due date

    Cause
    Item has hold request & hold shelf expiration falls outside policy's selected calendars.

    Resolution
    1. System Administration > Circulation > Policy Definitions, open policy and note selected calendars and start/end dates.
    2. System Administration > Circulation > Calendars, add or update calendars to cover date gap that hold shelf expiration falls into.
    3. If new calendar created, add to Selected in System Administration > Circulation > Policy Definitions.

    Category: Circulation


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged