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    Analyzer Outgoing Emails Fail After Upgrade

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.0.0

    Problem Symptoms:
    Outgoing emails from Analyzer fail after upgrade

    Incorrect settings in cogstartup.xml

    1. Set these two parameters in /m1/shared/cognos/<version number>/configuration/cogstartup.xml

    <crn:parameter name="smtpMailServer" disabled="true">
    <crn:value xsi:type="cfg:hostPort">localhost:25</crn:value>

    <crn:parameter name="smtpMailServer">
    <crn:value xsi:type="cfg:hostPort">localhost:25</crn:value>

    2. Verify the defaultSender email address in /m1/shared/cognos/<version number>/configuration/cogstartup.xml

    <crn:parameter name="defaultSender">
    <crn:value xsi:type="xsd:string">user@mail</crn:value>

    3. Restart Cognos

    Category: (Voyager) - Voyager

    Subject: Voyager

    • Article last edited: 10/22/2014
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