- Article Type: General
- Product: Voyager
- Product Version: 7.1.0
Bug Report Form for Issue 16384-11201
Release(s): reported in 7.1.0, replicated in 7.2.1
Server Platform(s) affected: Solaris/all
PC O/S (if this is PC specific): n/a
Browser type & version (if WebVoyage): n/a
Expected Results: Invoice approval should not be allowed if the Amount and Total Invoice Amount fields are not the same.
Actual Results: Some approved invoices clearly have different values in the Amount and Total Invoice Amount fields (in all cases, the correct total is in the Total Invoice Amount field).
Workflow Implications: Operators may be confused about which is the correct value; if reporting tools are using the Amount value, report totals may be incorrect.
Replication steps: Unable to reproduce at will locally or at customer site, but can clearly see evidence of the problem in the tables/client.
Other information: To detect instances of the problem, use the following sql:
where invoice_status = 1 -- Approved
and invoice_total != total;
- Article last edited: 3/13/2015