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ExLibris Dev

"Unable to connect to localhost" error when attempt to place Hold in WebVoyage


  • Product: Voyager
  • Product Version: 9.2.0
  • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care


Problem symptoms

From record display page, patron clicks "Make a Request" > enters login information > successfully logged in > clicks "Hold" > receives error message, "Unable to establish a connection to the localhost"


Outdated constants.xsl file in skin


Replace constants.xsl file with updated copy:

  1. /m1/voyager/xxxdb/tomcat/vwebv/context/vwebv/ui/{skin}/xsl/common
  2. Save a backup copy of constants.xsl

cp -p constants.xsl constants.xsl.outdated

  1. Copy a new version from exl_default

cp -p ../../../exl_default/xsl/common/constants.xsl constants.xsl



  • Article last edited: 2016-Feb-26
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