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    extra" SFX Menu produced from link when accessing SFX from a source database

    • Article Type: General
    • Product: SFX

    Description:
    When a user is accessing the SFX Menu from a source/vendor database and clicks on any service links in the Menu, an "extra" or second SFX Menu with abbreviated services appears instead of the expected target link.

    Resolution:
    The problem is caused by an additional slash in the base url that was provided to the source/vendor. The base url should not have an extra / trailing slash. So in this case the base url should be (example):

    http://sfx.exlibrisgroup.com:9003/demo

    as opposed to

    http://sfx.exlibrisgroup.com:9003/demo/

    If you modify the OpenURL you provided to the source/vendor by taking out the extra slash after the instance name, you should get a properly functional SFX menu screen.

    Additional Information

    source,vendor,OpenURL,link,SFX,Menu,second,extra,fail


    • Article last edited: 10/8/2013
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