Skip to main content
ExLibris
  • Subscribe by RSS
  • ExLibris Dev

    SFXAdmin Error - User doesn't exist

    • Product: SFX
    • Product Version: 4
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local

     

    Description

    When submitting a form via the 'Send to Ex Libris' or the 'KnowledgeBase Change Requests' sections in order to create a new case about change requests, the following error appears:

     

    Error 101

    Resolution

    Probably one of the parameters in the sfx_crm.config file is wrong.

    Please refer to the Integrating SalesForce and SFX article and verify all the parameters are correct, quoted and separated by TAB.

     


    • Article last edited: 24-Jan-2017
    //doorbell.io feedback widged