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    Manage Processes is unreachable

    • Article Type: General
    • Product: Rosetta
    • Product Version: 3

    Problem Symptoms:
    1. When in the Back Office, navigating to "Data Management"->"Manage Processes" results in home page, and processes page not being loaded.

    2. Alternately, When in "Data Management"->"Monitor Process History", and then clicking on "Data Management"->"Manage Processes", results in an empty list, and error "For input string: "*"".

    Cause:
    This is caused by a bug when editing the schedule of a process; Changing it directly from Daily to Once.
    This causes "*" to be inserted in the cron column, resulting in an error when trying to read from that column (which is what happens when navigating to "Data Management"->"Manage Processes".

    Resolution:
    1. Connect to the DB ros schema: s+ ros00
    2. Run the following sql command:
    update HPAPROCESS set SCHEDULER_APPLICATION_ID = 7, SCHEDUALING_EXPRESSION = null where SCHEDULER_APPLICATION_ID = 1 and SCHEDUALING_EXPRESSION like '%*%';
    commit;

    Additional Information

    This bug was reported, and can be tracked in Jira: DPS-1235

    Category: Back Office

    Subject: Process Automation


    • Article last edited: 3/2/2014
    //doorbell.io feedback widged