- Product: Product
- Product Version: August 2016 +
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
What might cause an issue when trying to upload a customized customization package you get an error message like this:
"Validation error: Zip file must have a root directory with the name of the view code"
The issue has to do with the way the file was zipped, when using the Windows>>Sent To option you can't seems to upload it.
A simple workaround would be to use a different compression tool such as 7zip or Winrar.
If you added images to the folder you should use a tool that doesn't automatically add Thumbs.db file to any folder containing images as this also seems to be an issue.
- Article last edited: 14-Aug-2016