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    Unknown operation" error when saving Search Engine Configuration

    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    On saving Search Engine Configuration in Back Office (BE)
    * Error message displayed in BE: "Unknown operation was requested - {0} "
    * Error message in BE publish_server.log: Caused by: java.lang.RuntimeException: Not unique value:tableName:se_config_institution; keys:[LOW, forceBlendingParameters, threshold, Local Search Engine, LOW, forceBlendingParameters, threshold, Local Search Engine]; keyAccessors:[public java.lang.String com.exlibris.primo.domain.reference.HMappingTables.getTargetCode(), public java.lang.String com.exlibris.primo.domain.reference.HMappingTables.getSourceCode1(), public java.lang.String com.exlibris.primo.domain.reference.HMappingTables.getSourceCode2(), public java.lang.String com.exlibris.primo.domain.reference.HMappingTables.getSourceCode3()]; Existent records id:12345678,12345679

    Cause:
    This error may occur if there are duplicate rows in the"se_config_institution" mapping table

    Resolution:
    Please contact ExLibris Customer Support for assistance, referring to this KCS Article

    Additional Information

    The "se_config_institution" mapping table is not visible to admin users in the BE. The constraint check is done by a Java process (not Oracle) and it throws an exception when rows are duplicated.

    Category: BO Configuration

    Subject: Advanced Configuration Wizard


    • Article last edited: 11/13/2013
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