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    Searches in EBSCO/Primo Central blended scope return an error

    • Article Type: General
    • Product: Primo
    • Product Version: 4.6

    Problem Symptoms:
    ?€¢ Blended scope does not include local results
    ?€¢ Searches in this blended scope return "An unexpected error has occurred" message
    ?€¢ Searches in an EBSCO-only and Primo Central-only scopes work as expected

    Cause:
    This behavior is the result of Issue PRM-22492.

    Resolution:
    Issue PRM-22492 is resolved in service pack 4.7.

    Additional Information

    As a workaround, the EBSCO/PCI blended scope can be separated into EBSCO-only and Primo Central-only scopes.

    Category: Front End- Primo

    Subject: Delivery - Primo


    • Article last edited: 6/25/2014
    //doorbell.io feedback widged