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    Primo New UI not loading (Blank page is received)

    • Product: Primo

     


    Symptom

    Primo New UI not loading at all, while the classic UI loads correctly.

     

    Cause

    There is no login profile defined under "Ongoing Configuration Wizards > User Authentication Wizard" in the Primo Back office.

     

    Solution

    1. Create a login profile for the Installation level (and also for the institution if requires).

    2. Run deploy for the "User Authentication Configuration"

    3. Load the Primo new UI page afterwards.

     


    • Article last edited: 20-Oct-2016
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