- Article Type: General
- Product: Primo
- Product Version: 3
When searching with the Ebsco scope the following error is retrieved:
"Your search failed due to a system error. Please try again. If the problem persists, please notify library staff"
The thirdnode-config.xml file is not configured correctly.
1. ? Make sure that you did not inserted the password, username and DB instead the definitions lines.
<key>USERNAME</key>, <key>PASSWORD</key> and <key>DB</key>lines should have above them lines with the information.
for example, the USERMANE field should be in the following format:
2. Follow the rest of the instructions at Primo Back Office Guide : Configuring Primo???s Front End : Views Wizard : Search Scopes : Configuring the EBSCO Adaptor
Category: Front End
Subject: Remote search
- Article last edited: 6/3/2014