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    Error when adding items to a course: "Item creation process failed"

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    When adding an item in course reserve web interface, we are getting an error:
    "Error!
    Item creation process failed. Try again."

    It only seems to happen when we are adding items with the Library/Collection's of Creative Arts Library and Creative Arts Reserves. Other library/collection combos work.

    Resolution:
    The following collections are specified for sublibrary CART in the mbb50 tab40.eng:

    CPERL CART L Creative Arts - PerlmanRoom
    CACD CART L Creative Arts - ListenDesk
    CAPER CART L Creative Arts - Periodicals


    The www_server log shows that in the cases where the transaction is failing you are specifying:

    &SUB_LIBRARY=CART&ITEM_STATUS=32&COLLECTION=CART

    Since "CART" is not listed as a Collection in tab40.eng, the system rejects this combination.

    The ./www_r_eng/add-item has these lines:

    <select name="COLLECTION"">
    <option value="" selected>No collection</option>
    <option value="MRVID">Main Reserves</option>
    <option value="SRCDM">Science Reserves </option>
    <option value="CACD">Creative Arts Reserves </option>
    <option value="CART">Creative Arts - TF </option>

    Looking at the log, I find that in the cases where "CACD" is selected, the item is created OK. In the cases where "CART" is selected, it fails.

    You need to change the "CART" in the Collection section of ./www_r_eng/add-item to a valid CART collection. As you can see above, these are CPERL, CACD, and CAPER.

    Alternatively, you could add CART to tab40.eng with a line like this:

    CART CART L Creative Arts - TF

    [Note: The "Item creation process failed" message is # 0059 in ./error_eng/www_r_heading. This message is produced by ./www_r/www_r_add_item.cbl. ]


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged