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    Error in service "Requests Report" (cir-07) after upgrade to Aleph 22

    • Article Type: General
    • Product: Aleph
    • Product Version: 22

    Problem Symptoms:
    After the upgrade to Aleph 22 there is a problem with one of the circulation services, Requests Report (cir_07)

    Each run resulted in the following error:
    --------------------------------------------------------------
    I/O error : file 'TP1'
    error code: 3/7 (ANS85), pc=0, call=1, seg=0
    37 File access denied

    Load: /exlibris/aleph/u22_2/alephe/tab/tab100
    Load: /exlibris/aleph/u22_2/nor50/tab/tab100
    sort: open failed: cir_07_2: Permission denied

    I/O error : file 'TP3'
    error code: 3/7 (ANS85), pc=0, call=1, seg=0
    37 File access denied

    Cause:
    Temporary scratch files of service belonging to user root

    Resolution:
    1. Remove temporary files
    ./xxx50/scratch
    -rw-r--r-- 1 root root 0 May 23 17:11 cir_07_1
    -rw-r--r-- 1 root root 306 May 23 17:11 cir_07_3
    -rw-r--r-- 1 root root 0 May 23 17:11 cir_07_2

    2. Re-run the service

    Category: Circulation/ALEPH

    Subject: Services - ALEPH


    • Article last edited: 5/26/2014
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