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    Error 0014 Not defined in pc_com_c0162; "You are not authorized to view claims..

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    When certain users try to view claims, they are presented with the following message:

    "You are not authorized to view claims for this order"

    or, prior to version 18 rep_change 665, this message:

    Error 0014 Not defined in pc_com_c0162

    (Other users are able to view the claims OK.)

    Resolution:
    This happens when users who do not have the ORDER-AFTER-SV-permission or do not have a Z602 for sublib/order unit try to work with an order (such as viewing its claims) when the order has a status other than "NEW" or "XXX".

    Note: The ORDER-AFTER-SV-permission displays in the GUI Admin Access Rights as "Order - Handle order which is not NEW".








    This issue is still open and was escalated to Development for further investigation <2006-12-25 01:00:03>.
    This issue is still open and was escalated to Development for further investigation <2007-01-14 01:00:06>.

    Additional Information

    error 14, faq


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged