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    Duplicate notices received at bccaddress email-address

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    It seems that the courtesy and overdue notices are being sent twice to each patron. In the actual abc50/print file there is only one entry, but in my mailbox I get two copies of each email. In order to verify that the emails are indeed going out, I have added my email as a Bcc in alephcom.ini:

    bccaddress jones@abc.edu

    Is there any other way of checking what is actually being sent out? Is there some setting that would cause two identical emails to be sent?

    Resolution:
    The user was able to verify that patrons are only receiving *one* copy of the email.

    The duplicates were the result of the archiving function in the user's Outlook configuration.


    • Article last edited: 10/8/2013
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