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    Different behaviour for my-folders and emailing records

    • Article Type: General
    • Product: Aleph
    • Product Version: 19.01

    Description:
    Problem Description: When a newly added record in my folders is emailed then one copy of the email is received and a “Record/s sent” page is displayed. When a previously added record in my folders is emailed then two copies of the email are received and a blank page displays.

    Actual Results: then two copies of the email are received and a blank page displays

    Expected Results: one copy of the email is received and a “Record/s sent” page is displayed

    Resolution:
    We've analyzed this issue with the Development, and the conclusion is that the Save/Email functionality from the Full View of record (myshelf-full-head page) is not supported.
    A record from the My e-Shelf list can be sent via e-mail by selecting it in the “Documents in My e-Shelf” list and clicking the “Save/Mail” link.


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged