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    Current bookings exist - loaning is not possible

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    When returning a requested item or executing a hold we are getting error message "0033: “Current bookings exist - loaning is not possible”. This sometimes happens when the items are requested for reading room (z37_send_action 04) or home delivery (37h_send_action 02). We are not using booking functionality - so why are we getting this error?

    Resolution:
    There might be different reasons for this error:

    Case A:
    At one customer site item status 13 was used for RR loans whil in tab_booking customer is already using status 13 for booking:

    ! 1 2 3 4 5 6 7 8 9
    !!!!!-!!-!!!!!-!!!!-!!!!-!!!!-!!!!-!!!!-!!!!
    ##### 13 ##### M015 M015 M030 M020 D003 D003

    Deleting all lines from tab_booking has solved the problem.

    Case B:

    In tab_sub_library.eng customer has had:
    RAB4 4 ABC50 L READING ROOM 15F 16B 17A OP4 ALEPH

    But neither in 15F-group of tab15.eng nor in 16B-group of tab16 the item status 30 that was used in this scenario was defined. So Aleph was not able to create a loan record and produces this error.

    Correcting tab15.eng and tab16 to cover this situation has solved the problem.

    Case C:

    The Z305-EXPIRY-DATE of the requester has passed. Also in this cases the system may display this specific error message.


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged