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    Course reserves doesn't return any results; it just redisplays the search page

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    Course Reserves searching doesn't return any results: it just sits there and redisplays the search screen.

    The XXX30 database *does* contain valid records and index entries.

    Cause:
    Uncertain.

    Resolution:
    After a refresh of this Test server data with data from Production, the problem disappeared. It's uncertain what was different about the data.

    Additional Information

    Below is the www_server log for the transaction:

    2013-01-23 21:31:04 18 [000] [vrb] IN 20130123 213104
    ip address: 207.56.64.194 1074
    request: "/F/NYU1F3K5DQKHK2VK643C2XG5KU9VBRD14K2KB59EML9JYYPHAH-00481?fu
    nc=scan&scan_code=CNU&scan_start=A&x=29&y=14"
    Cookie: __utma <223239558.648695972.1358994383.1358994383.1358994383.1>
    Cookie: __utmb <223239558.3.9.1358994639716>
    Cookie: __utmc <223239558>
    Cookie: __utmz <(none)t)|utmcmd94383.1.1.utmcsr>
    Header: Host <libmgtdev-clz.acsu.abc.edu:8991>
    Header: User-Agent <Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101
    Firefox/15.0.1>
    Header: Accept <text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8>
    Header: Accept-Language <en-us>
    Header: Accept-Encoding <gzip, deflate>
    Header: Connection <keep-alive>
    Header: Referer <http://libmgtdev-clz.acsu.abc.edu:8991/F/NYU1F3K5DQKHK2VK64
    3C2XG5KU9VBRD14K2KB59EML9JYYPHAH-00453?func=find-b-0&local_base=UBRSV>
    Header: Cookie <__utma=223239558.648695972.1358994383.1358994383.1358994383.1; _
    _utmb=223239558.3.9.1358994639716; __utmc=223239558; __utmz=223239558.1358994383
    .1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)>
    WWW-F : SCAN
    2013-01-23 21:31:31 99 [000] [vrb] server_main: OUT 27.7921 12158

    Category: Course reading (500)


    • Article last edited: 10/8/2013
    //doorbell.io feedback widged