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    Circ client crashes when attempt keyword search

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    When we launch the Patron List search in the Circ client, and then hit the "Keywords" button", it immediately crashes the client. The problem is with the Windows "ntdll.dll" file and it is occurring for several different staff members who are not using the same pc.

    We get the following info from Windows: "AppName: circ.exe AppVer: ModName: ntdll.dll ModVer: 5.1.2600.5755 Offset: 00010fa6".

    We are on version Aleph 20.1.2 (2539).

    [From site:]

    We have been able to resolve the problem both on Waves and production by reverting to an earlier version of the circ.exe client. The circ client dated 1/29/2010 ;

    File version -- allows us to use the patron keyword search. All later version do not.

    • Article last edited: 10/8/2013
    // feedback widged