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    Acquisitions crashes on order with many invoices

    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    Acquisitions client crashes when displaying orders with a large number of invoices; or in trying to create a new invoice for such an order.

    Workflow: staff member searches for order and clicks on "Invoice" in the navigation pane; then clicks "General Invoice" on the right. Acq client crashes.

    Restarting the Acq client and displaying an invoice of a non-problem order (one with fewer invoices) enables the display of the problem invoice.

    Cause:
    Defect in acq.exe module.

    Resolution:
    Corrected by v21 rep_change 2400 {described in KB 40378 (RC 002400)}.

    Additional Information

    KB 16384-59138 {"Acq client crashes in displaying particular order (or associated invoice)"} is similar, but in that case, the prior display of a non-problem invoice does *not* enable the display of the problem invoice.

    Category: Acquisitions (500)

    Subject: Invoices (500)


    • Article last edited: 12/11/2013
    //doorbell.io feedback widged