E-Journal Portal
- Knowledge Articles
- Can a closed SalesForce case be re-opened?
- Customer ability to close Salesforce Cases
- Introduction to the Knowledge Center
- Knowledge Center Questions and Answers
- ProQuest and Ex Libris Support and Knowledge Services Integration FAQ
- Tips for Advanced Document Searching in the Customer Knowledge Center
- What is Case Status, and What Does It Mean?
- What procedure should be followed to alert Ex Libris of a system down?